Change of Mailing Address
To change your mailing address (not your service address), follow the instructions on your payment remittance slip or call us at 800-523-5237.
Getting Eastern Service in your new home
Setting up new service
Make the move to Eastern Propane. Whether your new home currently uses propane or you are considering converting from oil to propane, we can deliver.
Eastern sells and installs of a wide range of home energy appliances and equipment — from central home heating systems, water heaters and fireplaces to space heating solutions. So if you are currently with another provider and wish to obtain a competitive quote or are considering a conversion to propane, let us know!
Our Energy Consultants can provide a free consultation and explain how you can get the most out of propane. Contact an Energy Consultant
If you would like to set up a new oil or kerosene account, call us at 800-523-5237 to set up service.
Transferring your service
If you are moving to another location in ME, MA, NH or VT, chances are the same great products and services you have come to know and trust are available at your new home too!
If there are Eastern Propane tanks at your new location, please call us at 800-523-5237 right away to transfer service to your name. This is important for an accurate gas pro-ration and to avoid any interruption in service in the event the previous resident has already requested to cancel their account.
Does the propane tank in your new home belong to another company? No problem. Even if the previous resident used a different provider, we make it easy to switch providers!
For a free, no-obligation competitive quote, contact an Eastern Energy Consultant
Cancelling your Eastern Service
To cancel your Eastern oil or propane service, please call us at least 14 days prior to your move to arrange a final date of service.
If you don’t own your propane tank, we will need to conduct a “final reading” for you to receive credit or reimbursement. Don’t pro-rate propane remaining in Eastern-owned tanks in your real estate closing. Click here to view our Propane Pro-ration Procedure.
Call us to cancel at 800-523-5237
You might be entitled to a refund if you have a closed account with a credit balance. Request a refund by calling us to confirm your current address at 800-523-5237.