Customer service is at the heart of all that Eastern does. A broad range of options and solutions are offered to ensure you the optimum customer experience. During normal business hours, a live operator answers every call and our Customer Care Representatives provide personalized assistance. During non-business hours your call is automatically received at our 24-hour call center by employees who can evaluate your needs and dispatch a technician if necessary.
If you need us, all you have to do is call.
The following pages contain additional information that we would like to call your attention to as you browse our site.