Contact Us

Personalized Customer Service

Call Us

For GAS ODORS, GAS LEAKS, urgent delivery, or repairs requiring immediate attention call us at 800-523-5237. ALL GAS ODORS and GAS LEAKS require someone to be dispatched IMMEDIATELY. Please DO NOT send this information by email as the mailbox is not monitored 24/7. If this is an Emergency, CALL NOW.

Eastern serves customers in NH, MA, ME, RI, & VT. Personalized customer service is available Monday through Friday from 8:00am – 5:00pm at 800-523-5237. However, even after-hours, we’ll still answer the phone and help with your emergency.

Would you rather contact your local office directly?

Your Local Office

Rochester (HQ)

28 Industrial Way
Rochester, NH 03867
Toll Free 800-523-5237
Office Hours are 8am – 5pm Monday through Friday

Customer Satisfaction

We are dedicated to being the best energy company in the Northeast by providing our customers superior service, comfort, and safety. If you have comments that you would like to share,
please give us feedback on how we're doing.

Message Us

Complete the form below and our customer service team will follow up with you.

We're In Your Neighborhood

Rochester (HQ)

28 Industrial Way
Rochester, NH 03867

Rochester (HQ)

28 Industrial Way
Rochester, NH 03867

Toll Free 800-523-5237
Office Hours are 8am – 5pm Monday through Friday

Claremont

286 Main St
Claremont, NH 03743

Claremont

286 Main St
Claremont, NH 03743

Toll Free 800-371-7979
Office Hours are 8am – 5pm Monday through Friday

Enfield

14 Hathorn Dr
Enfield, NH 03748

Enfield

14 Hathorn Dr
Enfield, NH 03748

Toll Free 800-371-7979
Office Hours are 8am – 5pm Monday through Friday

Hudson

5 West Rd
Hudson, NH 03051

Hudson

5 West Rd
Hudson, NH 03051

Toll Free 800-696-0432
Office Hours are 8am – 5pm Monday through Friday

Loudon

16 International Dr
Loudon, NH 03307

Loudon

16 International Dr
Loudon, NH 03307

Toll Free 800-479-4840
Office Hours are 8am – 5pm Monday through Friday

North Conway

48 Kearsarge Rd
North Conway, NH 03860

North Conway

48 Kearsarge Rd
North Conway, NH 03860

Toll Free 800-523-5237
Office Hours are 8am – 5pm Monday through Friday

Tamworth

450 White Mountain Highway
Tamworth, NH 03886

Tamworth

450 White Mountain Highway
Tamworth, NH 03886

Toll Free 800-523-5237
Office Hours are Office Not Always Staffed

Springvale

597 Main St
Springvale, ME 04083

Springvale

597 Main St
Springvale, ME 04083

Toll Free 800-523-5237
Office Hours are 8am - 5pm Monday through Friday

Danvers

131 Water St
Danvers, MA 01923

Danvers

131 Water St
Danvers, MA 01923

Toll Free 800-322-6628
Office Hours are 8am – 5pm Monday through Friday

Franklin

11 Forge Parkway
Franklin, MA 02038

Franklin

11 Forge Parkway
Franklin, MA 02038

Toll Free 800-700-7317
Office Hours are 8am – 5pm Monday through Friday

Winchendon

600 School St
Winchendon, MA 01475

Winchendon

600 School St
Winchendon, MA 01475

Toll Free 800-522-2000
Office Hours are 8am – 5pm Monday through Friday

Wolfeboro

9 Grove Street
Wolfeboro, NH 03894

Wolfeboro

9 Grove Street
Wolfeboro, NH 03894

Toll Free 800-523-5237
Office Hours are 8am – 5pm Monday through Friday

Cape Cod

3 New Venture Dr
Dennis, MA 02660

Cape Cod

3 New Venture Dr
Dennis, MA 02660

Toll Free 800-700-7317
Office Hours are 8am - 5pm Monday through Friday

Choose Eastern

Choose Eastern and Join Our Family Today

As one of the largest family-owned and operated energy providers in New England, we are committed to being reliable, responsive, safe, and convenient to all our customers. We’re in your neighborhood.