Eastern serves customers in NH, MA, ME, RI, & VT. Personalized customer service is available Monday through Friday from 8:00am – 5:00pm at 800-523-5237. However, even after-hours, we’ll still answer the phone and help with your emergency.
Please Note: For gas odors, gas leaks, urgent delivery, or repairs requiring immediate attention call us at 800-523-5237. ALL gas odors and gas leaks require someone to be dispatched immediately. Please DO NOT send this information by email as the mailbox is not monitored 24/7. If this is an Emergency, call now.
Would you rather contact your local office directly?
Office Hours Notice: In doing our part to help stop the spread of Covid-19, our offices are closed to the public.
Your Local Office
We are dedicated to being the best energy company in the Northeast by providing our customers superior service, comfort, and safety. If you have comments that you would like to share,
please give us feedback on how we're doing.
Complete the form below and our customer service team will follow up with you.