Safety Tips

We Take Energy Safety Seriously

At Eastern, we are dedicated to providing the safest service possible for the continued well-being of our customers, our employees, and the general public. Please take a few minutes to read the following safety information and share it with other members of your family. The more you understand and practice propane safety rules, the better prepared you’ll be in case an emergency situation arises.

As with any energy source, there is always the risk of danger, and it is important for you to be able to recognize when a problem occurs and what steps you should take to safely and quickly resolve it.

So whether you are using propane or oil in your home or business, Eastern is here to help make sure you feel completely comfortable.

  1. Please take the time to read through our FAQ’s carefully, and contact us at anytime if you have any questions about your safety or any of the safety information on this site.
  2. Learn what propane smells like. Eastern has scratch-and-sniff pamphlets to help your family recognize its distinctive odor.
  3. Know where gas lines are located, so you won’t damage them when digging or working in the yard. Before any excavations are done, contact Dig Safe at (888) 344-7233 or 811. Then call Eastern at (800) 523-5237 before digging or excavating near an underground propane line or other utility.
  4. Change or clean furnace filters regularly as recommended by the manufacturer.
  5. Don’t store cleaning fluids, oil-soaked rags, gasoline, or other flammable liquids near a gas-burning appliance where vapors could be ignited by the pilot light.
  6. We will make sure you know where the gas lines are. Gas lines are in walls and ceilings and can be damaged during construction.

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As one of the largest family-owned and operated energy providers in New England, we are committed to being reliable, responsive, safe, and convenient to all our customers. We’re in your neighborhood.