Our Service Team

Our Service Techs Keep Your System Safe and Efficient

Whether it’s a simple service request or a new equipment installation, serving your needs is our priority. When you call us, you always speak to an employee – 24/7 – never an answering service. Eastern is nationally respected for its commitment to safety and service. We’ve designed our service training program to exceed all state and federal requirements.

Eastern has built a reputation on service and reliability for over 90 years. We value that trust, so we maintain the highest standards for recruiting our service technicians. We hire only those with outstanding qualities who are well qualified, safety conscious, and demonstrate a conscientious work ethic.

Because service and safety go hand in hand, we are committed to providing ongoing industry training for our service technicians. Not only do our technicians maintain the required industry safety certifications, they participate in regular company refresher courses to stay current with the latest practices in safety, codes, and regulations. Our technicians also take part in numerous company and manufacturer sponsored training programs that offer specific instruction on the installation and repair of new equipment as it enters the marketplace.

Many of our service technicians have more than 20 years’ tenure at Eastern, and they demonstrate the commitment to quality, safety, and reliability that our customers have come to expect – every day.

Existing customers can schedule service or routine maintenance online. Click here to login into your existing account.

Choose Eastern

Choose Eastern and Join Our Family Today

As one of the largest family-owned and operated energy providers in New England, we are committed to being reliable, responsive, safe, and convenient to all our customers. We’re in your neighborhood.