Billing & Payment Options

Receiving Your Bill?

At Eastern Propane we let you choose to receive your bill however it’s convenient for you, whether that’s paper or paperless via email.

  1. Paper: If you want a paper bill, do nothing! We’ll send you your bill in the mail by default.
  2. Email: If you want us to email your bill, go paperless and sign up for ebill.
Enroll in Electronic Delivery Notifications Today!

We have a new option for you to receive your delivery tickets. Instead of a hard copy left in your door or at your tank, which is vulnerable to wind, rain, and snow, you can opt to receive an email delivery notification*.

To enable this change, give us a call or email to consent to electronic delivery tickets. You will start receiving an email the day of your delivery with our delivery slip attached. (*Due to State Law, this option currently excludes homes and delivery addresses in Massachusetts.)

Paying Your Bill?

Pay Your Bill Online

Use your convenient online account access to check your balance or make a payment from the comfort of your home, 24 hours a day. Log On To Your Eastern Account

Accessing your online Customer Portal for the first time? See step-by-step instructions, HERE.

Step-by-step instructions on how to make a payment through the portal can be found, HERE.

Mail-in Your Payment

With all of today’s modern technology, it is nice to know that the old standby method of mailing in a payment is still an option. Use the remittance slip from your latest Invoice whenever possible. The pre-printed address goes to our payment-processing center and is the fastest way to send your payment by mail.

If you don’t have a remittance slip, you’ll need to write your customer number on your payment and send it to:

Eastern Propane & Oil
PO Box 1800
Rochester, NH 03866-1800

Always reference your customer number if your payment doesn’t include a remittance slip. You can find it on your invoice, or by logging into your online account.

Pay in person.  Our offices are open 8am – 4pm Monday through Friday and we have drop boxes available for payments at each location as well.

New Hampshire Locations:

286 Main Street
Claremont NH 03743
From circle, take the 2nd exit onto Rt. 103 / Rt. 12

14 Hathorn Drive
Enfield NH 03748
Right off of Exit 16 from I-89 in Enfield

5 West Road
Hudson NH 03051
At the Intersection of West Road and RT. 102

16 International Drive
Loudon NH 03307
Off 106N. Just after the Bean Stalk Store on the Right.

232 North Main Street
Newport NH 03773
Across from Newport Middle/High School.

1534 East Main Street
Center Conway NH 03813
Across the road from Camping World of Conway.

28 Industrial Way
Rochester NH 03867
Spaulding to Exit 14. Left off ramp on Ten Rod Rd. Industrial Way on left after overpass.

30 Center Street
Wolfeboro NH 03894
Take a Right off of S. Main St., go down the hill, left next to Harvest Market.

Massachusetts Locations:

3 New Venture Drive
South Dennis, MA 02660
Turn onto S Gages Way from Great Western Rd. Left onto New Venture Drive.

131 Water Street
Danvers MA 01923
128 to Exit 24. Left onto Endicott, and across from Dunkin Donuts.

11 Forge Parkway
Franklin MA 02038
Driving on Rt. 140/W Central St., turn on to Forge Parkway.

600 School Street
Winchendon MA 01475
Approx 2.25 miles north of Winchendon Center on Rt. 12.

Maine Location:

597 Main Street
Springvale ME 04083
On Rt. 109, next to the Springvale Village Car Wash.


Payment Plans?

Eastern offers a number of different payment plans to fit different budgets. You can spread your payments out over 10 months with budget plans, or lock in low prices at the beginning of the season with one of our pre-buy plans. Contact Our Customer Care Team to learn your options and get started.

Eastern Service Map

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As one of the largest family-owned and operated energy providers in New England, we are committed to being reliable, responsive, safe, and convenient to all our customers. We’re in your neighborhood.