For gas odors, gas leaks, urgent delivery or repairs requiring immediate attention during non-business hours, call us at 1-800-523-5237. ALL gas odors and gas leaks require someone to be dispatched immediately. Please DO NOT send this information by email as the mailbox is not monitored 24/7.
Eastern serves customers in NH, MA, ME, RI & VT. Personalized Customer Service is available Monday through Friday from 8:00am – 4:30pm at 1-800-523-5237. However, even after-hours, we’ll still answer the phone and help with your emergency.
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We are dedicated to being the best energy company in the Northeast by providing our customers superior service, comfort and safety. If you have comments that you would like to share, please give us feedback on how we’re doing.