How can I keep my home safe when I’m away for an extended period?

KEEP YOUR HOME SAFE WHEN YOUR AWAY. If you’re leaving your home for an extended period, consider closing all propane supply valves. This includes the main gas supply valve on the propane tank as well as gas supply valves located near individual appliances. WHEN YOU RETURN to your home after an extended absence, contact Eastern to conduct […]

What should I do if I move or get a new appliance?

TREAT CONNECTORS WITH CARE. When an appliance is moved, be careful not to damage the appliance connector (the flexible tubing that brings gas to the unit). Older connectors can crack if flexed or twisted, which can lead to a gas leak. IS THE APPLIANCE DESIGNED TO USE PROPANE? Be sure that any new or used appliance being […]

How can I maintain my appliance connectors?

HAVE CONNECTORS CHECKED WHEN MOVING OR REPLACING APPLIANCES. Connectors can wear out from too much moving, bending, or corrosion. Connectors should be checked by Eastern or a qualified gas service technician whenever the appliance is replaced or moved from its location. USE ONLY APPROVED APPLIANCE CONNECTORS. Make sure that all connectors and gas piping/tubing that bring propane […]

What is an appliance connector?

PROPERLY INSTALL AND MAINTAIN CONNECTORS. The final section of the system that brings gas to your appliances is the appliance connector. It is important that all appliance connectors are properly inspected, installed, and maintained by a qualified gas service technician.

What should I do if my pilot light goes out?

IT IS STRONGLY RECOMMENDED THAT A QUALIFIED GAS SERVICE TECHNICIAN LIGHT ANY PILOT LIGHT THAT HAS GONE OUT. WHAT IS A PILOT LIGHT? Many propane appliances may have a pilot light-a small, constantly burning flame inside the appliance. (Appliances without a pilot light often have electronic ignition instead.) If your appliance has a pilot light, it […]

What happens if I run out of gas?

If an appliance valve or a gas line is left open when the propane supply runs out, a leak could occur when the system is recharged with propane. Air and moisture could get into an empty or depleted storage tank, which can cause rust build-up inside the tank. Rust can decrease the concentration of the […]

FACTS about carbon monoxide (CO)

Click Here to download a copy of the Carbon Monoxide Safety Information brochure. WHAT IS CARBON MONOXIDE (CO)? Carbon monoxide (CO) is a colorless, odorless, tasteless, and toxic gas. Smoking a cigarette; idling a gasoline engine; and burning fuel oil, wood, kerosene, natural gas, and propane all produce CO. High levels of CO can be produced when […]

FACTS about propane gas detectors

CONSIDER INSTALLING GAS DETECTORS. Propane gas detectors are designed to sound an alarm if they sense the presence of propane. Their operation does not depend on the concentration of odorant in the air, just the propane concentration at the detector. Under some circumstances, you may not smell a propane leak. You should consider the purchase […]

What is odor fade?

ODOR FADE ALSO CAN DIMINISH PROPANE’S SMELL Odor fade is an unintended reduction in the concentration of the odor of propane, making it more difficult to smell. Although rare, several situations can cause odor fade: Air, water, or rust in a propane tank or cylinder can reduce propane odor concentration. If the propane is leaking […]